Terms and Conditions of Domino Transfer LTD (DominoTransfer Ltd)

All business between clients and Domino Transfer Ltd is a transaction based on the terms and conditions defined here (on this app & website). When any client places an order, the assumption therefore is that the client agrees to all the terms and conditions defined here.

By placing an order through our Website & App, phone, or via email, you agree that you are legally capable of entering into binding contracts and you are at least over 18 years old.

We may revise these Terms by updating this page at any time, and without any notice. You are bound by any such revisions and should therefore from time to time visit this page to review the then current Terms.

• Domino Transfer will not take any responsibility for any of our passengers missing their Flights/Trains/Cruise Ships due to the Taxi not arriving at the pick-up address at booked time due to unforeseeable circumstances such as traffic conditions, adverse weather, or road traffic accidents or road closures.
• We advise our passengers to travel with necessary travel insurance.
• Please book your taxi transfers at least 24 hours in advance as last minute bookings are subject to fleet availability.
• Refund will not be given to passengers who do not wait for their allocated driver and use alternative transport facility.
• Please make sure that all your pick-up dates and times are in UK time zone and not of the departure airports.
• If your flight has any serious delays, please inform us or the driver as soon as possible by phone.
• Normal luggage assumes 1 suitcase (80 x 45 x 25cm, 15-20 kgs) and/or 1 piece of hand luggage (55 x 40 x 20 cm, 6-8 Kgs), the customer must ask for the appropriate vehicle if you have large or numerous amounts of luggage.
• The driver is within his rights to ask for advance payments for cash journeys exceeding 30 miles if he feels it necessary to do so.

Pricing Policy

Online fares are calculated based on distance, time of travel, number of passengers, and the type of the vehicle chosen. The fares published on our Website are valid under normal circumstances.

Booking Amendment Policy

No charges, if the Date and or Time of the pickup is changed more than 48 hours before the original pick up time.

Cancellation Policy

• You can cancel your bookings at any time, however charges will apply as follows:
• Cancellation before 48 hours to the pickup time - Full Refund
• Cancellations between 12 to 48 hours before pickup time - admin charges of 20% will apply.
• Cancellations within 12 hours to pickup time or afterwards – No Refunds.

General Applications

Domino Transfer shall not be liable to the client or be considered to be in breach of the Contract by reason of any delay in transfers and delivery or any failure to perform if the delay or failure was due to any cause beyond our reasonable control.

Payment for Services

It is a condition of this agreement that invoices shall be paid in full 2 days prior to the trip. Should any invoice not be paid within 2 working days, any outstanding invoices shall immediately become due and payable.